Privacy Notice

This notice covers abouphilipperesort.com. It explains what the forms on this site collect, where that information goes, and how to ask us to change or remove it. Abou Philippe Resort (Port Antonio), Mastita, Jbeil, is responsible for it.

What we collect

Only what you type in, plus the minimum a website records in order to work at all.

• The enquiry form (on Contact): your name, your email address, your phone number if you give one, what you are interested in, and your message.
• The newsletter form (on Contact): your email address.
• The booking pages (on Book): the dates you choose, the chalet you choose, the details you enter for the reservation, and which payment method you pick.
• The review form (on Review): your name, your rating, your comment, and a contact detail if you choose to leave one.
• Automatically: the page you sent the form from, the time you sent it, and the technical request data every web server sees — your IP address and your browser.

Nothing on this site asks you for a password, an identity document, or your card details.

Why we have it

To answer you, and to hold the reservation or the request you asked for. An enquiry is read and replied to by the people who run the resort. A newsletter address is used to send you our news and nothing else.

Where it goes

When you press send, what you typed travels to these places, and no further:

• This site’s own database, so an enquiry or a subscription cannot be lost if something further down the line fails.
• The BDI platform — the business system we use to keep track of enquiries, bookings and reviews and to reply to them. BDI Corporate runs it for us on Supabase, hosted on AWS infrastructure, and handles the data only to provide us that service. The email copies — the notification to us and the confirmation back to you — are sent by the BDI platform on our behalf, through Resend, the service that delivers them.
• Vercel, which hosts this site and sees the ordinary web-server request data described above.

We do not sell your information, and we do not pass it to anyone else for their own marketing.

Cookies and measurement

The first time you open this site, a banner asks which optional cookies you allow. Nothing from Google Analytics or Meta loads until you choose, and Reject all is as easy to press as Accept all. Manage preferences lets you allow one category and not the other.

• Necessary — always on. What the site needs in order to work: the booking calendar, the forms and basic security. This site sets no advertising or tracking cookies of its own; the one thing it keeps in your browser without asking is a note of your cookie choice, so the banner does not come back on every page.
• Analytics — off until you allow it. Google Analytics 4, provided by Google, records which pages are visited and how the site is used, with identifiers stored in cookies in your browser (named _ga and _ga_…). The site tells Google not to use this for advertising: ad storage, ad user data and ad personalisation stay denied.
• Advertising — off until you allow it. The Meta Pixel, provided by Meta Platforms, measures whether our adverts on Facebook and Instagram lead to visits and enquiries, using cookies such as _fbp. If your browser sends a Global Privacy Control signal, this category stays off and cannot be switched on.

Your choice is stored in your browser, on this device only. You can change it at any time with Cookie preferences at the foot of every page. If you withdraw a consent you gave, that tool is switched off straight away, its cookies on this site are deleted, and it is not loaded again. You can also block or clear cookies in your browser’s settings; the site still works with them blocked.

The map on the Contact page comes from Google Maps. It only loads when you press Show map; until then nothing is requested from Google Maps. Once it loads, Google may set its own cookies under Google’s privacy policy. The “Open in Google Maps” link takes you to Google’s own site instead.

The newsletter

When you sign up, we email you a link to confirm the address, and you are only added to the list once you press it. Your address then stays on the list until you leave it. Every newsletter carries an unsubscribe link, and you can also simply ask us and we will take you off.

Asking us to change or remove something

Write to info@abouphilipperesort.com or call +961 3 201 682 or +961 71 050 231 and tell us what you would like corrected or deleted. Ask us what we hold about you and we will tell you. If a reservation, or a legal or accounting obligation, means we have to keep a record, we will say so rather than quietly keep it.

Changes to this notice

If what we do with your information changes, this page changes with it.

This notice describes how this website handles what you send it. It is not a contract and it is not legal advice.